PRIVACY POLICY

Effective Date: 1/23/2025

At The Hidden, we respect and value your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, join our email list, schedule services, or purchase products.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and billing address when booking appointments, joining a newsletter, or purchasing a product or service.

  • Payment Information: Processed securely via third-party providers (e.g., Square, Stripe). We do not store full payment details.

  • Usage Data: Pages visited, IP address, browser type, device used, and referring URL to help us improve site experience.

  • Communication: Any messages, feedback, or inquiries submitted through contact forms or direct email.

2. How We Use Your Information

We use your information to:

  • Schedule and manage appointments

  • Send appointment reminders or updates

  • Deliver emails, newsletters, or special offers you've opted into

  • Respond to inquiries and provide customer support

  • Improve website experience, services, and offerings

  • Comply with legal obligations

3. How We Protect Your Information

We implement industry-standard security practices and safeguards to protect your personal information. While no online system is 100% secure, we are committed to keeping your data safe through encryption, secure servers, and regular monitoring.

4. Sharing of Information

We never sell or rent your personal information. We may share limited data with trusted third-party service providers (e.g., email marketing platforms, booking software, or payment processors) strictly for the purpose of running our business and delivering services to you.

5. Cookies and Tracking Technologies

We may use cookies or similar technologies to analyze user behavior, enhance your browsing experience, and deliver targeted content. You can disable cookies in your browser settings, but this may affect site functionality.

6. Your Rights

You have the right to:

  • Access, correct, or delete your personal data

  • Opt out of marketing emails at any time (unsubscribe link provided in every email)

  • Request what personal information we hold about you

To exercise any of these rights, please contact us at: thehiddenmarkstudio@gmail.com

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their policies before providing any personal information.

8. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect information from children. If you believe we have inadvertently collected data from a minor, please contact us.

9. Policy Updates

We may update this Privacy Policy from time to time. When we do, we’ll revise the “Effective Date” at the top. We recommend reviewing this policy periodically for changes.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

The Hidden Mark
Email: thehiddenmarkstudio@gmail.com
Website: www.theHiddenMark.com